Privacy Policy

Last Updated: September 21, 2025

Welcome to thetrendyhive.com! We are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thetrendyhive.com (the "Site"), and use our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase.
• Create an account.
• Subscribe to our newsletter.
• Participate in a survey or promotion.
• Contact us for customer support.

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and shipping and billing addresses.
• Payment Information: Details required to process payments, such as credit/debit card numbers and other payment information. Please note that we do not store your full payment card details on our servers. This information is securely handled by our third-party payment gateways.
• Account Information: Username and password.
• Demographic Information: Age, gender, and other related details you choose to provide.

We also automatically collect certain information when you visit our Site. This "Usage Data" helps us improve our services and your experience. It may include:

• Device Information: IP address, browser type, operating system, and unique device identifiers.
• Browsing Data: Pages you viewed, products you searched for, time and date of your visit, and the referring website or URL.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Process and fulfill your orders and transactions.
• Manage your account and provide you with customer support.
• Communicate with you about your orders, products, services, and promotional offers.
• Improve our website, products, and services by analyzing user behavior and preferences.
• Personalize your shopping experience and provide tailored content and product recommendations.
• Prevent fraudulent activities and ensure the security of our Site.
• Comply with legal obligations and regulations in Bangladesh.

3. Cookies and Tracking Technologies

We use "cookies" and similar tracking technologies to track the activity on our Site and store certain information. Cookies are small data files placed on your device. We use them to:

• Remember items in your shopping cart.
• Save your preferences for future visits.
• Analyze site traffic and user behavior.
• Serve targeted advertisements.

By using our Site, you consent to our use of cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. This includes:

• Service Providers: Such as payment gateways, shipping and logistics partners, and marketing service providers.
• Legal Requirements: If required by law, court order, or government regulation, we may disclose your information to protect our rights, property, and safety, or the rights, property, and safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

5. Data Security

We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your data. These measures include:

• Secure Sockets Layer (SSL) encryption to protect data transmission.
• Access controls and firewalls on our servers.
• Regular security audits and updates.

Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information. In accordance with applicable laws in Bangladesh, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
• Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Website: thetrendyhive.com
• Email: support@thetrendyhive.com